How to Find Your Customer ID (Private Hire)

This article is for private hire riders. For Enterprise / Franchise customers, please get in touch

Your customer ID is a unique identifier used to link your account to our support and operational systems. You’ll need it when contacting us about your rider profile.

Where to Find It

  1. Login to the rider portal at riders.zenion.com 
  2. Once logged in, your Customer ID will appear under your name, starting with R_. (see screenshot below)
Screenshot of Customer ID

The turquoise box highlights where your ID will appear

You must be an active customer to have a customer ID. That means your account must have been verified and approved by our team
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